Some of the mistakes frequently made by software testers can significantly interfere with the QA Process in a team. Learn how to avoid them.
A QUICK SUMMARY – FOR THE BUSY ONES
TABLE OF CONTENTS
There a few things that seem to be apparent and perhaps minor from the viewpoint of a software tester. But indeed they are substantial and making these ‘small’ mistakes could interfere with the QA Process in a team.
In this article, we cover a few of these mistakes which should be avoided.
So a new feature has been introduced and it works correctly. Great, but you can’t forget about other functionalities. You should always do regression testing after implementing a new feature to make sure that it has not introduced any new bugs and that the basic functionalities of the app still work.
Unfortunately, many people forget about this rule and don’t perform regression tests because they think it’s not necessary for old functionalities that ‘always work’. But it is, and you can’t assume that if something was working in the past, it’s still working now.
What's more, in CI/CD workflows, skipping regression tests can lead to bugs slipping into production in minutes. Automated test suites with smoke, sanity, and regression layers are essential.
Do this instead: Schedule regression tests into your sprint cycle. Use automation where possible, but always test core flows before releasing.
Or complete lack thereof.
Preparing test cases and test scenarios is one of the first things a software tester should do after reviewing requirements (more on software specification here). They are compulsory for efficient QA process managing. Without them, it’s really hard to define which functionalities have been checked.
Uncompleted documentation creates confusion in a testing cycle and could be the reason why some functionalities have been checked over a dozen times in one version while other features are missing and some bugs weren’t found. Executing tests with test scenarios and keeping a record of their results helps to avoid these problems.
Do this instead: Document test cases early and keep them updated. Use tools like TestRail, Zephyr, or even a spreadsheet; just don’t skip it.
Communication skills are just as important as other skills. Efficient cooperation with team members is a key element in smooth project management.
In conversation with teammates, a software tester should consider their words carefully. Criticizing developers and their work can create a tense atmosphere in a team and in effect could delay the whole project.
A good tester should be diplomatic and careful to not offend someone by stating that the work isn’t good. But many people don’t realize how important these rules are. Often testers forget that they are in one team with developers, and they focus too much on pointing out developers’ mistakes, not on quality and the project’s vision.
Do this instead: Focus on facts and the user experience. Phrase feedback around product behavior, not people’s work. Be kind and clear.
As was said in the first paragraph, regression testing is one of the most important things in the test cycle. But even regularly executing regression tests doesn’t ensure that new defects have not been introduced. When someone is using one non-changed test scenario for a couple of iterations then they come to a moment when this scenario stops detecting new bugs – that’s a Pesticide Paradox.
Frequently, software testers rest on their laurels and don’t remember to update regression tests. Using the same data in testing becomes a routine and testers don’t realize that something is wrong in the test process because new defects aren’t being found. That’s a big mistake and test cases have to be updated to avoid the situation when critical bugs are overlooked.
Do this instead: Review and refresh test data regularly. Add variations and edge cases so your tests stay sharp and effective.
Software development and the delivery of a completed product to a client depends on the cooperation of many people. Every team member has his responsibilities and tasks, which overlap and are related to each other. So, that’s why it’s essential for devs to focus on exactly what their tasks are.
It seems obvious, but there are software testers who don’t remember what is included in their responsibilities. They shouldn’t try to be a hero and do somebody’s work – for example, prioritize bugs and decide which ones have to be fixed.
That’s the Product Owner’s job and he/she knows business priorities and goals best. Stealing tasks isn’t helpful and creates confusion in a project. It could lead to wasted time for unnecessary tasks created by our mistakes.
Do this instead: Report bugs clearly and explain their impact, but leave prioritization to the Product Owner. Respect the roles to keep the team aligned.
Automation is helpful – no doubt about it. But it’s not a silver bullet. A green test suite doesn’t always mean everything works perfectly.
Relying too much on automated scripts can lead to blind spots. They won’t catch usability issues, odd edge cases, or shifts in business logic. And if no one’s reviewing them, outdated tests can give a false sense of security.
Manual and exploratory testing still matter. Use automation wisely, but don’t forget the value of a curious tester clicking around with fresh eyes.
Do this instead: Combine automation with exploratory testing in each sprint. Keep reviewing test coverage and update old scripts regularly.
AI tools can speed things up by generating test cases for you – but they don’t always understand the bigger picture. They might miss business context, user intent, or edge cases that matter most.
AI is a great helper, but it’s not a substitute for your brain. Always review and adjust what it suggests. Quality still needs a human touch.
Do this instead: Treat AI-generated cases as drafts. Use your experience to validate, tweak, and add what the AI might miss.
Flaky tests that randomly fail and pass again are easy to shrug off – “It’ll be green on the next run.” But ignoring them means you’re building on shaky ground.
Flaky tests erode trust in the whole test suite. Fix or remove them quickly. Otherwise, real bugs might slip past while everyone’s busy rerunning builds.
Do this instead: Track flaky tests in your backlog. Prioritize stabilizing or removing them to keep your test suite reliable and trusted.
There are many mistakes that software testers make and very often don’t realize. Fortunately, they can be quickly and easily eliminated. This will result in great improvement of software development process and team member collaboration.
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